Featured member: Flavourtech

Featured member: Flavourtech

Flavourtech is a privately owned company, established in 1985 and based in the town of Griffith NSW. They design, manufacture, service and support specialised processing equipment for the food, beverage (coffee, tea, wine & beer), dairy, flavour and pharmaceutical industries worldwide. Over 90% of their products are exported and they have installed equipment in over 60 countries.

The unique technology and innovative applications that Flavourtech has developed allows it to process these products in a very gentle manner through the use of steam alone, and without the use of any chemicals or solvents. Their core technology, Spinning Cone Column (SCC) is considered best in class for flavour capture in the tea, coffee and flavour industry and is used by market leading companies in these industries world wide.

Flavourtech has grown by customising solutions to fit the specific requirements of customers in different regions across the world which allows them to differentiate their products against their competitors. Flavourtech has implemented global best practices in its design and manufacturing processes, as well as adapt its sales & marketing strategies to each of the regions it competes in. As a consequence, Flavourtech has become a more creative, flexible and culturally-aware company as it competes across many different industries in various regions.
Flavourtech were pioneers in the zero alcohol trend having installed their first SCC in the wine industry in the late 1980’s. Many more followed with installations in the USA, Spain, Portugal, South Africa over the late 1990’s. Installations for zero alcohol beer were also achieved in the early 2000’s. The development of the Resin Adsorption Column in 2018 is to meet the requirement of achieving <0.05% alcoholic products. Zero alcohol products processed through the Spinning Cone Column can be found around the world.

In the mid 90’s Flavourtech combined their SCC and Centritherm technologies into a ‘total solution’ creating the Integrated Extraction System (IES) tailored to meet the individual needs of beverage customers. It also developed revolutionary new technologies such as the Rotating Disc Column (RDC)in 2015 that extracts coffee in a fraction of the time of conventional techniques while improving quality.

A major milestone was achieved in 2018 with the sale and subsequent installation of a full IES process line, including the RDC, into the soluble coffee industry in Colombia and India. This multi-million dollar process line allows Flavourtech to not just be a small part in someone else’s process line but to supply the entire process line itself. This achieves a “Customer for Life” with service and support supplied by Flavourtech for many years into the future securing ongoing export business and further building the relationship with customers.

Much of the canned coffee in Japan, iced tea in the USA and instant coffee just about anywhere in the world has likely passed through a Flavourtech technology. The majority of Flavour houses around the world also use the Spinning Cone Column to capture natural aromas from fruit, vegetables, tea and coffee.

Flavourtech were National Manufacturing category winners of the 2018 Export Council Awards. They were also NSW winner of the 2020 Premier’s Export Council’s Resilience Awards.
Flavourtech joined the ECA to ensure it stayed up to date with all news regarding export, export markets, FTA’s, Incoterms and freight. The ECA has experts in all areas that assist Flavourtech in their decision making when questions arise.
The Pandemic has changed the way Flavourtech conducts their business. Pre pandemic half the Flavourtech team travelled for sales and technical meetings, installations, commissioning and maintenance of equipment. The way of the future has been accepted by Flavourtech staff and now all meetings are conducted virtually. This has been extended by the maintenance, installation and commissioning teams that now through the use of technology such as Augmented Reality glasses can see and hear as if they were standing in front of the equipment on the other side of the world.
The early adoption of using technology to conduct their business and clear and open communication with their customers sees 2021 being a stellar year for Flavourtech with sales from a variety of countries that include India, Scotland, USA, Spain, China, Japan, Brazil and Vietnam. Like all companies Flavourtech hopes to be able to once again travel for face to face meetings and installations but for the time being Flavourtech is staying on top of their game with their multi talented, expert team.

ECA launch the inaugural African Women Trading Globally initiative

ECA launch the inaugural African Women Trading Globally initiative

The Export Council of Australia is delighted to welcome 26 women entrepreneurs participating in the inaugural African Women Trading Globally initiative. We were pleased to have Australian Ambassador in Harare, Ms Bronte Moules, join us to officially open the event.

List of 2021 African Women Trading Globally Participants

In alphabetical order
Participant Name
Company  Industry  Country  
Abena Amponsaa Asante Asare The Prim-Shop Food & beverage/ agriculture Ghana
Blanche Djetouan Kmarles Food & beverage/ agriculture Cote d’Ivoire
Brenda Brewer Brewer & Moore Produce Inc Food & beverage/ agriculture Liberia
Effie Kamwendo Ndamo enterprise Food & beverage/ agriculture Malawi
Evelyn Chima Chaje Investments Limited Food & beverage/ agriculture Malawi
Jane-Frances Ekeng Freshscents Food & beverage/ agriculture Nigeria
Joana Aba Kutubebi Dreamworld Studio (SkyDroners Digital) Commercial drone services Ghana
Karen Nyenga Industry Girls Network Entrepreneurship/ artisanal business Zimbabwe
Lydia Achel Buraan Prime Ventures Food & beverage/ agriculture Ghana
Mabel Seglah Zion farms and Groceries Food & beverage/ agriculture Ghana
Mabel Suglo Dignified Wear Company Ltd Fashion, accessories and homewares Ghana
Margret Kawalewale Agro-Input Suppliers Ltd Agriculture inputs Malawi
Mary Barton Odikwa Investments CC Geoscience consultancy and advisory Namibia
Mpontšeng Lydia Pama Letsoela VEL AgriHub Limited REG. Food & beverage/ agriculture Lesotho
Muchineripi Sisonke Harry Polka Dot Closet Fashion, accessories, and homewares Botswana
Naa Oyoe Sackey Alyfam Foods Food & beverage/ agriculture Ghana
Nardeen Mounir Arzaq Fashion, accessories, and homewares Egypt
Oluwaseun Sangoleye Baby Grubz Nigeria Food & beverage/ agriculture Nigeria
Preeah Ramkissoon Imiloa Fashion, accessories, and homewares Mauritius
Samrawit Tarekegn Shiferawu Mogzit In-home Care Technology services Ethiopia
Sanelisiswe Dube Lec Biotec Medical equipment Zimbabwe
Sara Aziz Hakim Morgan Safe Kids Egypt Psychosocial services in the field of child protection Egypt
Shalonee Gunness Shaco Consulting Marketing and Psychosocial services in the field of child protection design services Mauritius
Uma Vyapuri Techfindr Filiasan Company Limited Mauritius
Yvonne Marfoa Anokwa Filiasan Company Limited Food & beverage/ agriculture Ghana

The women represent a range of industries that span food and beverage, agriculture and inputs, fashion accessories and homewares, psychosocial services in the field of child protection, medical equipment and commercial business services and consultancy.

From June to September, the initiative will bring participants together for various training sessions focussed on trade topics, peer discussions and one-on-one coaching.
The sessions will facilitate a combination of peer-to-peer and theoretical learning, bringing in expert speakers from the Export Council of Australia, Facebook, UPS and Spruson & Ferguson.
The topics cover the fundamentals of export including market opportunity analysis, branding and e-commerce, intellectual property protection, border processes and logistics, and trade finance.
After these sessions, the initiative will culminate in a virtual trade mission which will bring together participants and key Australian business and industry stakeholders. The virtual trade mission will be an opportunity for all participants to develop their pitch, business storytelling, and Australian network.
If you would like to be involved in this initiative, including as a potential mentor, buyer, investor, or business partner, or to be connected with the entrepreneurs through the virtual trade mission, please contact Angela Wright.

Featured member: Plus Hemp

Featured member: Plus Hemp

Created by Natalie Moubarak, who is a mother of two and full time self employed. Natalie was lacking in vitamins and hydration. With such a busy lifestyle she was neglecting to take all of her vitamin tablets so she wanted an all in one beverage to not only have all the nutrients she needed but boost her hydration levels at the same time.

Natalie discovered the idea of using hemp as an ingredient as she has been a psoriasis suffer for over 20 years, there was no cure and only a few steroid creams on the market that only soothe the pain for a short while. She came up with a concoction mixing hemp and moisturising cream which relived her more than any other prescribed creams she was taking. From there she experimented putting hemp in her foods and protein shakes. She then teamed up with a pharmaceutical lab and scientifically formulated a life changing water known as +hemp.

Using hemp as a food ingredient has been only recently legalised in Australia as of November 2017, which makes our product one of Australia first hemp water on the market.

Plus Hemp Pty Ltd has been trying to export for the last 3 years, but as soon as they signed contracts with a South Korean distributor in January 2020, covid-19 hit and they had to change distributors. The first large shipment was in March 2021 which was a great achievement. There are many other overseas distributors that are interested in distributing the products, but logistics are proved to be challenging and very expensive.