Privacy Policy
The Export Council of Australia (ECA) is committed to safeguarding your privacy online.
ECA has created this privacy statement to demonstrate our commitment to privacy. The following outlines our information gathering and dissemination practices for ECA.
Information Collection
ECA does not collect personally identifiable information about individuals unless such individuals specifically provide it on a voluntary basis. For example, personally identifiable information may be gathered through the registration process for subscriptions, services, event participation, and in connection with content submissions, community postings, suggestions, or transactional areas.
Use and Disclosure of Information
Personally identifiable information will not be sold or otherwise transferred to unaffiliated third parties without the user’s consent at the time of collection. At the point of data collection, users will have the opportunity to “opt-out” of receiving promotional and/or marketing information about ECA services, products, offerings, and/or information from third parties.
Despite opting out of promotional communications, ECA reserves the right to contact subscribers regarding account status, changes to subscriber agreements, and other service-related matters.
Data Security
ECA takes reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We implement industry-standard security measures, including encryption, secure servers, and regular audits, to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Statistical Analysis
ECA reserves the right to perform statistical analyses of user behaviour and characteristics to measure interest in and use of the website, and to inform advertisers of such information, including the number of users exposed to or who clicked on advertising banners. This data will be used in aggregate form only.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance the user experience, analyse site traffic, and understand the effectiveness of campaigns. You can manage or disable cookies through your browser settings; however, this may limit your ability to use certain features of our website.
Third-Party Service Providers
ECA may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, email marketing, or event management. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. Once this period expires, we will securely delete or anonymize the data.
International Data Transfers
If we transfer your personal information outside of Australia, we will ensure that the information is protected and transferred in accordance with applicable privacy laws.
Your Rights
You have the right to access, correct, or request deletion of your personal information. You can also object to the processing of your data or request a restriction of its use under certain circumstances. If you wish to exercise any of these rights, please contact us at info@export.org.au.
User Options
Upon request, users will have the option to “opt-out” of future promotional communications. Additionally, ECA will use reasonable efforts to allow users to update or correct any previously submitted personal information that they identify as erroneous, provided this does not compromise privacy or security.
ECA will also use commercially reasonable efforts to delete users and their personal information from our databases upon request. However, residual information may remain due to system backups and records of deletions.
Access to Personal Information
Access to the database containing personal information is restricted to ECA staff members who manage customer service, website administration, and related functions. Authorized staff are prohibited from sharing member information with unauthorized personnel without express permission.
Policy Changes
ECA reserves the right to modify this privacy policy at any time by notifying users of the new statement’s existence. This policy does not create any contractual or other legal rights for any party.
Choice/Opt-Out
Our website offers users the ability to opt-out of receiving communications. You may remove your information or stop receiving our services by:
- Emailing us at: info@export.org.au
- Calling us at: (02) 8243 7400
Contact Information
If you have any questions about this privacy statement, the practices of this site, or your interactions with this website, please contact:
Export Council of Australia
Postal Address: Level 17/9 Castlereagh St, Sydney NSW 2000
Telephone: (02) 8243 7400
Email: info@export.org.au